counselling and support
If you are IN IMMEDIATE DANGER, PLEASE CALL 000
If you would like to talk to someone, Bravehearts’ national Information and Support Line can be accessed by anyone wanting information or support relating to child sexual assault and exploitation.
Our toll free 1800 272 831 Support Line is open from 8:30am to 4:30pm Monday to Friday AEST (Please note hours vary on public holidays). Bravehearts has a specialised support team who are here for you.
If your child or someone you know has disclosed, please contact Bravehearts on 1800 272 831. We will be able to provide you with support and advice about how to proceed to protect and support your loved one.
If you have concerns about current sexual harm of children, please report these directly to the police or the child protection authority in your State. If you would like advice on this process, please contact our Support Line on 1800 272 831. Bravehearts will always act in the best interests of the child.
Do you wish to refer a client to Bravehearts?
You can refer a client either by calling our Support Line 1800 272 831 (8:30am to 4:30pm Monday to Friday AEST) or by completing our online referral form.
Out of Hours Support
If you are in crisis and require AFTER HOURS assistance please call:
Kids Help Line – 1800 55 1800
Lifeline – 13 11 14
Police Link – 131 444
People with hearing and speech impairments can reach us through the National Relay Service.
TTY users phone 1800 555 677 then ask for 1800 272 831.
Speak and Listen users phone 1800 555 727 then ask for 1800 272 831.
Internet relay users connect to the NRS via internet-relay.nrscall.gov.au then ask for 1800 272 831.
Bravehearts is committed to the safety and wellbeing of all clients accessing our service. Bravehearts supports the rights of the client and will act without hesitation to ensure a child and/or clients’ safe environment is maintained. Bravehearts abides by our Child Protection and Reporting Harm Policy and Procedure at all times.
Find out how our dedicated team can provide support to children, young people and families affected by child sexual assault.
Information and advice to educate and empower parents with knowledge about child sexual assault.
Start the healing process by reporting your experiences and/or report concerning online behaviour now.
Bravehearts is a Redress Support Service provider. We offer free and confidential support to anyone considering applying to the National Redress Scheme.
National Contact Numbers
Child and Youth Protection Service – 1300 556 729
Child Protection Helpline – 13 21 11
Child Abuse and Protection Hotline – 1800 700 250
Department of Communities, Child Safety and Disability Services – (07) 3235 9999
Department of Child Protection – 13 14 78
Child Protection Assessment Board – 1800 001 219
Department of Human Services – 13 12 78
Crisis Care – (08) 9325 1111