Free call 1800 272 831

Counselling and Support

COUNSELLING

Bravehearts sets the standard in the provision of specialist therapeutic services and support to children and young people, adults and family members impacted by child sexual assault.

Our Counselling Service comprises of Psychologists and Counsellors who specialise in assisting children and families to work through the trauma they have experienced by using evidence-based interventions and best practice.

If you would like to speak with someone about receiving counselling, please contact our confidential SUPPORT SERVICE toll-free on 1800 272 831 during the hours of 8:30am to 4:30pm Monday to Friday AEST (Please note hours vary on public holidays). If you are in immediate danger, please call 000.

Bravehearts also works with young people who have or are at risk of engaging in harmful sexual behaviour through our Turning Corners Program. This innovative program offers a comprehensive and integrated response with a strong focus on early intervention and improved outcomes for the young person, their family and the community.

Our Counselling Service does not investigate child sexual assault. The focus of this work is to support children and families to manage psychological symptoms that have resulted from their trauma.

Services provided:

  • Counselling for children 5-18 years of age;
  • Counselling for non-offending family members;
  • Counselling for adult survivors;
  • Parent education and support;
  • Protective behaviour education;
  • Early intervention for youths at risk of harmful sexual behaviours (Turning Corners program)
  • National freecall telephone crisis support and information (1800 BRAVE 1 – 1800 272 831);
  • Group programs;
  • Sexual Assault Disclosure Scheme (SADS);
  • Advocacy; and
  • Professional training.

ACCESSING OUR SERVICES

Counselling services operate from Strathpine (North Brisbane), Springwood (South Brisbane), Caboolture, Arundel (Gold Coast).  If you are not able to access these services, you can access all our counselling services online via Bravehearts e-Health platform. Our Telephone Crisis Support and Information Service is available nationally via our free call number 1800 272 831.

HOW TO REFER

Bravehearts welcomes agency referrals, as well as referrals from parents, carers, Child Safety Services, Queensland Police, Schools, General Practitioners, and other agencies. Please use our ONLINE REFERRAL FORM or contact our team on 1800 272 831 to make a referral.

FEES

Bravehearts receives financial support from a variety of funding bodies, with 60% of operational costs donated. Bravehearts is funded in some locations to deliver counselling at no cost to you, please discuss your eligibility with the Intake Team. For those who are not eligible for free counselling, there are a number of programs available to assist in reducing the cost to enable you to access our counselling service, including Medicare Better Access program. The Intake Team or your GP will be able to provide further information about this program and assess your suitability. Alternatively, we can offer a fee for service using a sliding scale based on your income to determine fees per counselling sessions. Please contact the Intake Team on 1800 272 831 for more information.

DOWNLOAD our Counselling Services Brochure

DOWNLOAD our Turning Corners Brochure 

 

Support Line Christmas Closures

Bravehearts’ 1800 272 831 Information and Support Line will be closed from Monday 24th December and re-open on Wednesday 2nd January.

Thank you for your understanding.