Thinking about joining the Bravehearts team? We’ve got answers to your top questions about applying, hiring and more.
If you can’t find the answer to your question below, please reach out to our People and Culture Team via the contact form at the end of this page.
Frequently Asked Questions
We recommend including a resume or CV and a Cover Letter with your application.
Your cover letter is an opportunity to personalise your application, and should include;
- your contact details
- why you are applying for the position,
- what you will bring to the role,
- a brief summary of your experience and;
- how your experience will suit the role you’re applying for.
Your cover letter can also be used to address any gaps in your resume, such as employment gaps, your intention to relocate, your available working days/hours or your reason for changing industries.
Your resume should outline your work history, qualifications, and any experience relevant to the position you are applying for.
Your resume should include;
- your contact details, including a phone number and email address
- your work history including dates of employment, your responsibilities in each role and any considerable achievements;
- a list of any relevant tickets or qualifications; and
- relevant volunteer or student placement information.
If you include referees in your application, ensure you have asked their permission before listing them.
You are encouraged to carefully read the position description before applying. We have clear guidelines for the required skills, education, and knowledge for all of our positions.
To find out more information about a, please review the Position Description that is attached to each vacancy. If you require further information about a role or have a general enquiry, please email firstname.lastname@example.org or call 07 5552 3000.
If you are shortlisted for a vacancy, you will be contacted via phone. The purpose of this phone call is to gain further information about your experience and what you are looking for in your next position. You will also have the opportunity to ask questions about the role.
If you are successful in progression to the next stage of the recruitment process, you will be invited to attend an interview with the hiring panel. Based on the availability and location of the panel and the applicant, the interview may be in person, or via video call.
Most interview questions will be based around your experience in similar positions. To assist you in preparing for an interview, we recommend reviewing the Position Description and the requirements of the role. It may also be useful to list specific examples or experiences you have that demonstrate your ability to meet each criteria.
We may also ask general questions to get to know you, such as your motivation or interest in working for Bravehearts, what your strengths and weaknesses are and why you are leaving your current role.
When answering interview questions, it is important to be clear and specific when giving examples. It is important to let the panel know if you do not understand a question or would like the panel to repeat the question. We understand interviews can be stressful, however it is important to remember an interview is simply a conversation so we can understand more about your work experience and get to know you. An interview is a two-way conversation, and you are welcome to ask questions throughout the interview to ensure the role suits your needs.
Though your referees are not required as part of your initial application, it is recommended you have a list of referees prepared as they will be required if you are invited to an interview. If you do not have current, contactable referees available, this may delay the recruitment process. If you are including referee’s contact details, ensure you have gained their permission first.
We endeavour to progress through the recruitment process as quickly as possible. Generally, you should hear back about your application within a few weeks of applying, however there are times when the process may be delayed due to a variety of reasons. If you would like an update on your application, please contact the Recruitment Team via email: email@example.com or phone 07 5552 3000.
Bravehearts welcomes students and volunteers who are wanting to share their skills, expertise, passion for protecting children and time to express their interest in working with us. To ensure you have a meaningful experience and can be appropriately mentored and supervised, we also have operational limitations on how many students/volunteers we can host at one time to ensure you have a meaningful experience.
Please note that some of our roles require specific prior knowledge, experience, or qualifications.
To apply to volunteer, please visit our volunteers page (link).
To enquire about student placement opportunities, please contact firstname.lastname@example.org.
We are always open to speaking with applicants from all walks of life who hope to contribute to our mission of the prevention and treatment of child sexual abuse.
If you can’t see the opportunity, you are looking for, you can submit an Expression of Interest below. By submitting an Expression of Interest, you will be added to our Talent Pool and contacted when suitable roles become available. We also encourage you to keep an eye on our website for future opportunities that may be of interest to you.
Additionally, you can support Bravehearts by volunteering or donating.
As a child-safe organisation, successful candidates must have a Working with Children Check valid in their state of residence, and National Police Certificate before commencing with Bravehearts. Facilitation of these will be handled by Bravehearts at no charge to you. You cannot start working at Bravehearts’ until those checks are complete.
Couldn't find the answer you were looking for? Feel free to get in touch by using this form and one of our friendly People and Culture team members will get back to you as soon as possible.