Security

Our security responsibilities

Bravehearts works to ensure that:

the data you give us will be safe. We use data encryption to protect the personal information you give us and two-factor authentication for limited and restricted backend site access.
your data is stored securely. Regular backups of data are performed to ensure it can be recovered in case of a disaster, and all access to the system is logged. If any unauthorised behaviour should occur, this will assist us in identifying and resolving the issue.
we adhere to our Risk Management Plan and defer to our Data Breach Response Plan in order to mitigate and manage any potential security threats or data breaches.

You should:

Install and activate security software on your computer. Ensure your security software includes anti-virus, anti-spyware, firewall and anti-spam filter.
Run regular scans of your computer for viruses, and
Remember to update your security software to ensure you are always running the current version.

Other steps you should take to help protect your computer include:

Check your Internet browser’s security settings for ways to make your browsing more secure.
Do not open email attachments if you do not know the sender.
Only download files from reputable Internet sites.
Be wary when exchanging files with colleagues or friends, and
Never click on hyperlinks in emails received from unknown sources.

You should report any suspicious or unauthorised activity relating to your use of this website by contacting us.