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Contact Us, Feedback + Complaints

We greatly value your feedback. Our commitment is to address your concerns promptly and professionally, ensuring that your experience with Bravehearts continually gets better.

IMPORTANT NOTES: 

  • If you wish to make a client (or personal) referral to our counselling or case management services, please contact our team on 1800 272 831.
  • For support and advice regarding child sexual abuse, phone our FREECALL Information and Support Line on 1800 272 831 (Mon to Fri, 8:30am – 4:30pm AEST) or visit our Get Help page.
  • To report child abuse or a child at risk please see our REPORTING PAGE for relevant links for each State and Territory. Phone Triple Zero (000) if it’s an emergency or if you believe a child is in immediate danger or at risk of immediate harm.

MEDIA ENQUIRIES

Please see our Media Enquiries Contact Form.

General Enquiries, Feedback and Complaints

Please fill out the contact form below.

NDIS Complaints

NDIS participants who have concerns about Bravehearts' NDIS service provision can make a complaint directly to the NDIS Quality and Safeguards Commission. Please follow the link below.

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Office Details

You will find contact details for all of our offices at the end of this page.

Contact Us, Feedback & Complaints

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HEAD OFFICE - COUNSELLING + EDUCATION SERVICES

Location
Arundel, QLD 4214 (Yugambeh Country)
Postal Address
PO Box 575, Arundel BC, QLD 4214
General Enquiries
07 5552 3000
Fax
07 5552 3088

Other Offices

COUNSELLING + EDUCATION SERVICES

Postal Address

PO Box 3559, Loganholme QLD 4129

Phone

07 5552 3000

 

Congratulations to all at Bravehearts for your ongoing work educating, empowering and protecting Australia's children and adult survivors of child sexual assault through a very effective and impressive range of programs.

- FORMER AUSTRALIAN PRIME MINISTER, JULIA GILLARD