Child and Family Advocate

Strathpine

About the Child and Family Advocate position:

We are currently seeking an experienced and professional Child and Family Advocate to join the Bravehearts team, based at our Strathpine office. In this role, you will assist children, carers and families to access services and support following disclosure of child sexual assault, investigation, treatment and beyond. You will collaborate with government and non- government service providers to help families to navigate the service system and provide therapeutic support for parents and carers.

This is a part time position, working 15.2 hours per week. Work hours are flexible and can be tailored to accommodate personal commitments, while ensuring continuity of care for clients.

Key Responsibilities in this role:

• Maintain regular and proactive contact with each child, young person and family.
• Advocate on behalf of and alongside children, young people and families providing choice of interventions and services, and refer to those services as required.
• Promote the wishes, thoughts and opinions of children, young people and families to enable their inclusion in the decision making process.
• Provide ongoing liaison, negotiation, consultation and relationship building with key stakeholders including Queensland Police Service, Child Safety, PACT, Aboriginal health services, community support services, therapists, school staff and medical staff.
• Undertake comprehensive holistic assessments of children, young people and their families in order to develop an individual care plan.
• Assist families with case management and crisis intervention as necessary.
• Record and maintain accurate client records in Bravehearts client and case management systems.

Skills and experience required to succeed:

• Relevant qualification in Social Work, Psychology or other relevant field which incorporates foundational knowledge in counselling and both family and system engagement skills.
• One to two years’ work experience with children and/or parents/carers who have either experienced or witnessed trauma.
• Exceptional verbal and written communication skills, complemented by strong negotiation and mediation abilities.
• An understanding of the issues of people impacted by child sexual abuse and trauma.
• An understanding of working within a mandatory reporting framework.
• Must have or be willing to apply for a Working with Children Check (Blue Card) and National Police Certificate.
• Demonstrate Bravehearts’ values of Integrity, Respect, Energy, Empathy and Bravery.

Why join the Bravehearts team?

• You will play a key role in advancing our mission to prevent and treat child sexual abuse.
• You’ll join a supportive and compassionate team that, despite the seriousness of our work, know how to have fun and create a positive environment.
• We pay in line with the SCHADS award, and this role is classified at social and community Level 5 (plus super).
• NFP salary packaging which reduces the amount of tax you need to pay (more money in your bank account each pay!).
• Self-care, professional development and birthday leave days.
• Confidential support through our employee assistance program and wellbeing services.
• We are an organisation that genuinely cares about its people.

Read full position description.

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Clinician, Children's Mental Health Services

Mackay

About the position

As Clinician, you will be responsible for providing counselling through face-to-face, telephone and/or online sessions, conducting psychological and other assessments, maintaining detailed case notes, and ensuring your practice is consistently of the highest standard. The role also includes administrative duties related to client care, delivering community training and education, and participating in regular supervision and professional development. This role is initially required five days per week through to the end of June 2026. That said, we genuinely value work-life balance and are open to flexible arrangements — whether that’s fewer days, adjusted hours, or a schedule that works around other commitments. If you’re the right fit, we’re happy to try and make it work.

About You

• Tertiary qualifications in psychology, social work or counselling.
• A minimum of 2 years’ experience in providing counselling the field of trauma is preferred.
• A sound understanding of child protection legislation relevant to service delivery.
• The successful candidate will bring a sound understanding of the effects of trauma on the individual, family, interpersonal, and societal level
• Exceptional verbal and written communication skills, complemented by strong negotiation and mediation abilities.
• You must either currently hold a Working with Children Blue Card or be willing to obtaining one.
• You must have full working rights in Australia to be considered for this role.

Why join Bravehearts?

• You will play a key role in advancing our mission to prevent and treat child sexual abuse
• You’ll join a supportive and compassionate team that, despite the seriousness of our work, knows how to have fun and create a positive environment
• We pay in line with the SCHADS award, and this role is classified at social and community Level 5 (plus super, plus salary sacrifice).
• Salary packaging which reduces the amount of tax you need to pay (more money in your bank account each pay!).
• Self-care, professional development and birthday leave days.
• Confidential support through our employee assistance programme and wellbeing services.
• An organisation that genuinely cares about its people.

Read full position description. 

Apply now

Practice Supervisor, Therapeutic Services

Arundel, Gold Coast

Reporting to the Director of Therapeutic Services, we look to welcome an energetic Practice Supervisor who will be accountable for shaping both the ongoing development of the team and expanding the therapeutic services offered by Bravehearts. You will work in partnership with Therapeutic Services leadership team to provide clinical supervision, debriefing, self-care and professional development for the Bravehearts therapeutic services teams. You will also contribute to the development, implementation, and review of programs, policies, and procedures to ensure our therapeutic services are effective, compliant, and aligned with the organisation’s mission. Its a permanent part time position based at Arundel (Gold Coast).

About the team

Our Clinicians, Caseworkers, Advocates, and Support Line team offer a comprehensive range of services for children impacted by child sexual abuse. This includes individual counselling, family support, advocacy, Redress scheme applications, case management, and assistance through our 1300 support line.

This experienced team embodies our core values, demonstrating empathy, energy, and courage in everything they do. We prioritise their self-care and professional development to empower them to consistently deliver exceptional care and support to our clients. The team is strategically located across SE Queensland and FN Queensland to ensure widespread reach and support.

About the position

Reporting to the Director of Therapeutic Services, we look to welcome an energetic Practice Supervisor who will be accountable for shaping both the ongoing development of the team and expanding the therapeutic services offered by Bravehearts. You will work in partnership with Therapeutic Services leadership team to provide clinical supervision, debriefing, self-care and professional development for the Bravehearts therapeutic services teams. You will also contribute to the development, implementation, and review of programs, policies, and procedures to ensure our therapeutic services are effective, compliant, and aligned with the organisation’s mission.

About You

• A tertiary qualification in Psychology or Social Work and registration with a governing body of profession (or eligibility to apply) is essential.
• Qualified or working towards formal qualification as a Clinical Practice Supervisor.
• Proven expertise in providing support and counselling clients in clinical settings, particularly those affected by or at risk of child sexual abuse.
• You will demonstrate a strong commitment to always upholding privacy and confidentiality
• A collaborative approach and the ability to address issues directly and effectively
• An exceptional ability to skillfully navigate challenges, sustain a healthy level of self-care, and empower others to embrace the same commitment to well-being.
• Exceptional verbal and written communication skills, coupled with advanced negotiation and mediation abilities, are essential.
• Impressive listening and comprehension abilities.

Why join Bravehearts?

• You will play a key role in advancing our mission to prevent and treat child sexual abuse
• Despite the gravity of our work, we know how to have fun and cultivate a positive, uplifting environment.
• We pay under the SCHADS award, and this role is classified at social and community Level 7 (plus super, plus salary sacrifice).
• Salary packaging which reduces the amount of tax you need to pay (more money in your bank account each pay!).
• Self-care, professional development and birthday leave days.
• Confidential support through our employee assistance programme and wellbeing services.
• An organisation that genuinely cares about its people.

Read the full position description.

Apply Now