Case Manager, Redress x 2

Arundel, Gold Coast

• Full time fixed term roles until June 2026
• Based at Arundel (QLD)
• 2 x positions available

About the team

The Beyond Brave team is dedicated and passionate, with a clear focus on delivering support to survivors of historical child sexual abuse who are wanting to make an application to the National Redress Scheme. Despite the seriousness of their work, they bring joy and humour to the workplace, while consistently supporting and uplifting one another.

As a result of their focus and passion, in 2024 the team supported 791 clients and delivered 11,326 sessions to Redress clients. Support is available face to face (depending on the applicant’s location), online or by telephone. Outreach services are available to clients in Townsville, Cairns, Palm Island as well as other FNQ areas and clients applying from gaol. They truly are phenomenal!

About the positions

We are looking for 2 experienced and empathetic counsellors to provide accurate and clear information to current and prospective clients who are considering applying to the National Redress Scheme.

Case Manager, Redress (Community)

You will be required to manage a caseload of 40-45 clients, provide them information on the scheme, help them with their application, conduct risk assessments and provide trauma-informed counselling and crisis intervention. The role will also require outreach responsibilities to Far North Queensland every 8 to 10 weeks.

Case Manager, Redress (Additional Information Service)

As our Case Manager, you will be required to manage a caseload of 40-45 community and incarcerated clients to complete and lodge additional information to allow their applications to progress to assessment. This will entail providing clear and accurate advice, conducting risk assessments and interventions and providing short term trauma informed counselling.

About You

• You will have at least 2 years post graduate experience in counselling and/or experience working with people impacted by complex childhood trauma, violence or mental health issues
• Degree qualified in counselling, psychology, or social work with eligibility for membership of the relevant professional association (APS, AASW, ACA or PACFA).
• You must either currently hold a Working with Children Blue Card or be willing to obtaining one and be willing to undertake the necessary checks required to work in Correctional Centres
• The ability to work autonomously and to exercise initiative and judgement must be one of your proven skills.
• You will also be well-versed in maintaining professional boundaries, adhering to ethical practices, ensuring confidentiality, and fulfilling mandatory reporting requirements.

Review the position description – Case Manager, Redress (Community)

Position Description – Case Manager – Beyond Brave (Redress, Additional Information Services)

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Senior Accountant

Arundel, Gold Coast

About Bravehearts

For over 25 years, Bravehearts has been a leading voice in child protection. The impact of our work drives us towards our Vision of a world where people, communities, and systems all work together to protect children from sexual abuse. We are dedicated to creating a brighter, safer future where children are free from sexual harm. Our mission is bigger than ever, and we’re seeking a skilled and inspiring leader to provide expertise and support to our team as our Senior Accountant.

 

About the team

Our Finance team is the backbone of our organisation’s success and, ultimately, our mission. They offer expert financial guidance and strategic advice, while handling key operational tasks and transactions essential to our vital work. This exceptional team of financial professionals is dedicated, hardworking, and knows how to bring enjoyment and energy to everything they do.

 

About the Role

Reporting to the CFO, as our Senior Accountant, you will be the finance lead for department leaders, offering expertise and support in funding, financial reporting, acquittals, forecasting, and budget management. It requires close collaboration with various departments to ensure accurate financial oversight and alignment with organisational objectives.

 

It’s a full time permanent role based at our Arundel office with flexibility to work 2 days a week from your home office.

 

About the Key Responsibilities

• Develop, implement, and continuously monitor budgets, ensuring alignment with organisational goals and financial objectives.
• Conduct a monthly review of expenditures to ensure alignment with budget expectations, identifying and addressing any instances of overspending or underspending.
• Lead, mentor and develop two direct reports – Accounts Receivable and Payroll Officer, as well as the Accounts Payable Officer.
• Provide support in the preparation and analysis of departments annual budget.
• Oversee the management of all insurance policies, ensuring adequate coverage for the organisation’s assets.

About you

• You will hold a Degree in Accounting or Commerce (Qualified CPA or CA also preferred)
• Your communication skills will be stand-out, including the ability to build meaningful connections.
• Strong knowledge in all aspects of payroll, financial accounting principles and financial regulations.
• Previous experience working with MYOB, ERP systems and financial reporting tools would be well regarded.
• You will be able to build trusting relationships across all levels of the organisation and simplify complete financial information for non-financial stakeholders.

Read full position description. 

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Practice Supervisor, Therapeutic Services

Arundel, Gold Coast

About the position

Reporting to the Director of Therapeutic Services, we look to welcome an energetic Practice Supervisor who will be accountable for shaping both the ongoing development of the team and expanding the therapeutic services offered by Bravehearts. You will work in partnership with Therapeutic Services leadership team to provide clinical supervision, debriefing, self-care and professional development for the Bravehearts therapeutic services teams. You will also contribute to the development, implementation, and review of programs, policies, and procedures to ensure our therapeutic services are effective, compliant, and aligned with the organisation’s mission. Its a permanent part time position based at Arundel (Gold Coast).

About the team

Our Clinicians, Caseworkers, Advocates, and Support Line team offer a comprehensive range of services for children impacted by child sexual abuse. This includes individual counselling, family support, advocacy, Redress scheme applications, case management, and assistance through our 1300 support line.

This experienced team embodies our core values, demonstrating empathy, energy, and courage in everything they do. We prioritise their self-care and professional development to empower them to consistently deliver exceptional care and support to our clients. The team is strategically located across SE Queensland and FN Queensland to ensure widespread reach and support.

About the position

Reporting to the Director of Therapeutic Services, we look to welcome an energetic Practice Supervisor who will be accountable for shaping both the ongoing development of the team and expanding the therapeutic services offered by Bravehearts. You will work in partnership with Therapeutic Services leadership team to provide clinical supervision, debriefing, self-care and professional development for the Bravehearts therapeutic services teams. You will also contribute to the development, implementation, and review of programs, policies, and procedures to ensure our therapeutic services are effective, compliant, and aligned with the organisation’s mission.

About You

• A tertiary qualification in Psychology or Social Work and registration with a governing body of profession (or eligibility to apply) is essential.
• Qualified or working towards formal qualification as a Clinical Practice Supervisor.
• Proven expertise in providing support and counselling clients in clinical settings, particularly those affected by or at risk of child sexual abuse.
• You will demonstrate a strong commitment to always upholding privacy and confidentiality
• A collaborative approach and the ability to address issues directly and effectively
• An exceptional ability to skillfully navigate challenges, sustain a healthy level of self-care, and empower others to embrace the same commitment to well-being.
• Exceptional verbal and written communication skills, coupled with advanced negotiation and mediation abilities, are essential.
• Impressive listening and comprehension abilities.

Why join Bravehearts?

• You will play a key role in advancing our mission to prevent and treat child sexual abuse
• Despite the gravity of our work, we know how to have fun and cultivate a positive, uplifting environment.
• We pay under the SCHADS award, and this role is classified at social and community Level 7 (plus super, plus salary sacrifice).
• Salary packaging which reduces the amount of tax you need to pay (more money in your bank account each pay!).
• Self-care, professional development and birthday leave days.
• Confidential support through our employee assistance programme and wellbeing services.
• An organisation that genuinely cares about its people.

Read the full position description.

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Practice Manager, The Courage Project

Mackay, Far North Queensland

About the team

The Courage Project is innovative and provides trauma informed mental health services for children under 14 years of age in North Qld (Mackay, Whitsunday and Isaac Regions) who have experienced or are at risk of experiencing physical and/or sexual abuse/assault, family violence and self-harm.

The team are truly outstanding! Their professionalism is matched by their warmth, compassion, and collaborative spirit. They consistently provide exceptional support to both their clients and one another, and this is why in 2024, their dedication delivered 638 counselling sessions to children, young people and their non-offending family members.

About the position

Reporting to the Director of Therapeutic Services, we look to welcome an energetic Practice Manager who will provide authentic, proactive and supportive leadership to The Courage Project team. You will own the successful delivery of The Courage Project, offering hands-on support and guidance to ensure the team consistently meets key performance indicators. Additionally, you will cultivate and maintain strategic relationships with community members to deliver customised education programs and foster the continued growth and success of the program.

About You

• Tertiary qualifications in psychology, social work or counselling.
• Demonstrated high-level experience in providing trauma-informed counselling.
• A sound understanding of child protection legislation relevant to service delivery.
• Proven knowledge of the challenges faced by individuals impacted by childhood sexual abuse and exploitation.
• Demonstrates authentic leadership skills, empowering teams to achieve success together.
• Exceptional at balancing team needs with organisational goals, fostering growth and ensuring high performance.
• Highly skilled communicator with exceptional listening and comprehension capabilities.
• You embody integrity, wisdom, empathy, courage and a deep respect for every individual, inspiring trust and connection.
• You must either currently hold a Working with Children Blue Card or be willing to obtaining one.

Why join Bravehearts?

• You will play a key role in advancing our mission to prevent and treat child sexual abuse
• You’ll join a supportive and compassionate team that, despite the seriousness of our work, knows how to have fun and create a positive environment
• We pay under the SCHADS award, and this role is classified at social and community Level 6 (plus super, plus salary sacrifice).
• Salary packaging which reduces the amount of tax you need to pay (more money in your bank account each pay!).
• Self-care, professional development and birthday leave days.
• Confidential support through our employee assistance programme and wellbeing services.
• An organisation that genuinely cares about its people

Read the full position description.

Apply Now

Director of Commercial

Arundel, Gold Coast

Our mission is bigger than ever, and we’re looking for a hands-on dynamic Commercial Director to lead the charge in maximising our income-generating opportunities and driving sustainable growth through innovation and collaboration.

About the team

Our Community Engagement & Fundraising team is a powerhouse of energy, passion, and impact! Through key events, donor engagement strategies, and the development of an impressive suite of Corporate Partnerships, this small but mighty team have achieved record fundraising results year on year. They are down-to-earth, steadfast, fun, and dedicated. This team is ready to be led into the next exciting phase of growth at Bravehearts.

About the Role

As Commercial Director, you will inspire and guide your team to drive impactful fundraising, sponsorship, and event activities. By discovering innovative ways to elevate our message, engage supporters, and increase revenue, you will play a crucial role in ensuring Bravehearts continues its life-changing work. Reporting to the CEO, you will also be hands-on in leading the strategic direction of the team, ensuring they are motivated and equipped to execute national campaigns and projects. Additionally, you’ll focus on cultivating and evaluating partnerships, while fostering new corporate relationships to secure philanthropic and sponsorship support.

About the Key Responsibilities

• Strategic Leadership: Own the financial targets and develop dynamic income-generating campaigns through fundraising, sponsorship, and events.
• Team Development: Lead and inspire the Community Engagement Team, creating a motivated and high-performing culture focused on results.
• Collaborative Partnership: Work hand-in-hand with the CEO to set and execute strategic direction, turning vision into action.
• Maximise Opportunities: Identify and capitalise on new income streams, ensuring sustainable growth for Bravehearts.

About you

• Bachelor’s degree in Marketing, Business Administration, Nonprofit Management, Communications, or a related field.
• Extensive experience in developing and executing diverse fundraising strategies and maximising revenue opportunities.
• Strong business sense to drive growth, identify new opportunities, and develop long-term strategic plans that align with the organisation’s mission and fundraising objectives.
• Proven ability to lead, motivate, and develop cross-functional teams, to achieve fundraising and event goals.
• Skilled in analysing fundraising data and event performance to optimise strategies, track progress, and continuously improve fundraising and engagement efforts.
• Experience with CRM systems and fundraising platforms.
• Exceptional at cultivating and maintaining relationships with donors, sponsors, and key stakeholders, ensuring long-term support and alignment with organisational goals.

Why join Bravehearts?

• This is a permanent full-time position, based in our Head Office @ Arundel, Gold Coast.
• Take on a pivotal role within our Leadership team, making a meaningful contribution to shaping our organisation’s mission and driving its goals forward.
• Competitive salary including NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits salary packaging which reduces the amount of tax you need to pay (more money in your bank account each pay!).
• Professional development and birthday leave days.
• Confidential support through our employee assistance programme and wellbeing services.

Access the full position description.

Apply Now